Hello, I’m Dawn.
Welcome to my website.
I am an independent consultant working across a range of public services and communities. I bring 35 years experience to my work—the last 15 of these independently. Prior to that I worked in public sector service delivery and policy development.
The core value running through my work is that collaboration and co-operation will always bring about better results for all. This needs to include those whose voices are often not heard so well, in particular community members and frontline workers. To achieve this, I use constantly evolving creative methods coupled with my perpetual curiosity.
I have expertise in working at different levels—individual, organisational, with partnerships and senior management, locally, nationally and internationally.
Facilitation, coaching and training
I am qualified in group work, somatic cognitive coaching, person-centred counselling and NLP. I combine these skills when facilitating teams and groups to engage, explore and advance in both their work and for themselves personally.
Participative research and evaluation
I have experience and expertise in qualitative research. Much of this is peer research—enabling wider stories and experience to be captured by people closest to those whose views we want to hear. I create open and highly exploratory environments and using a strengths-based approach, harness energy and engagement.
Learning support
Those delivering public services are under increasing pressure to deliver more for less. In the midst of this, it is important for workers to reflect on and learn from what has worked well and what hasn’t. And more importantly, why. I work with individuals and teams to facilitate this learning in a non-judgemental way.
New narratives
We all make sense of our world through stories. By closely listening to people’s stories, we can better understand their worlds, and enable them to create new narratives for the future. I work with storytelling techniques at individual, organisational and community levels.
Photo credit: Martin CookeCollaborative Partners
The spirit and practice of collaboration runs throughout my work—with clients, communities and other organisations. I often deliver projects in partnership with others as by doing so we broaden our skill base and diversify our thinking. I am an associate of the following organisations:
Dartington Service Design Lab
DHA Communications
Ideas Alliance